Support - Assist@nt
These pages were intended to designers, implementation firms and end-users of Aktion identification system. Customer without registration has an access to basic information. After registration and login there are extended possibilities of support usage for ex.: administration of licences, helpdesk, business agenda, SW updating etc.
Information about technical support service:
| Support Type | Customers without registration | Registered customers |
|---|---|---|
| Telephone | Mon - Fri, 8 am to 4 pm | continuously (priority check) |
| Helpdesk | Mon - Fri, 8 am to 4 pm, without a response guarantee | continuously, a guaranteed response within 4 hours |
| Remote access | No | Yes |
| Regular system inspections | No | Yes |
| Prices | According to the current price list of services | Decreased based on the service contract |
The registered customer has concluded a service contract or a contract for provision of the technical support. The service contract can be concluded with the system supplier or directly with the producer.
For more information on service contracts, please contact the sales department.
© EFG CZ spol. s r.o. (2012) | Infolinka: 800 146 255
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